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Postage and FAQ

 
How Do I Place An Order?

To order fabric simply select the length required from the drop down box, then click the 'Add to Cart' button. The price will then be calculated according to the length you require.

All fabric is priced by the metre so a quantity of 1 equals 1 metre (100cm).

The minimum cut is .25 we will cut it as a fat quarter cut by default (50cm x 55cm) or if you wish a 25cm strip by the width of fabric cut, please type in the comments section 'WOF cut' on your order at the checkout. All other quantities will be cut in one continuous piece.

The width of fabric ranges from 110cm to 250cm in width. Each individual product will state the width.

Can we visit your shop?

Whilst we would love to meet our customers we currently do not operate a bricks and mortar shop where we could receive walk in visitors.

Payment and Postage

Shipping is available Australia Wide and Internationally via Australia Post

Pricing is in Australian dollars and the currency conversion for international orders is calculated once you proceed to PayPal. You can review the conversion before you have to confirm the order.

Please note that the rates below do not include any insurance. In the case of a lost or damaged letter or parcel by Australia Post we cannot be held responsible.

Insurance can be purchased for $1.50 per $100 of value (Australian addresses). Please contact us if you would like insurance to be added to your order.
All orders are packed in plastic satchels. We try and keep the postage costs as low as possible by utilising Australia Post priority letter rates and only charging postage costs set by Australia Post.

Australia wide postage rates as a guide



Please note canvas and denim fabrics are wider and heavier and may result in a slightly higher rate than the above. The correct postage cost will display at the checkout.

Express postage is only guaranteed overnight by Australia Post within their express post network.
Sydney - Overnight
QLD - 1 to 2 days
VIC - 2 to 3 days
SA - 3 to 4 days
WA - 3 to 5 days

Please note: Letter rates do not have any tracking available and can be up to 4 days slower than Parcel Post.

For all other items the postage is determined by the weight of each product.
Simply add products to your cart and the system will calculate a postage cost before you need to process payment.
 
International - Yes we ship internationally, just add products to your cart and select your country. The cart will calculate the postage to your country.
 
Bulk & Wholesale Orders
 
We love to support other small businesses in their creative endeavors so we offer a discount to all purchases over $150
10% off orders over $150 - enter coupon code TAKE10
15% off orders over $250 - enter coupon code TAKE15
The discount is calculated once the relevant coupon code is entered at checkout and the minimums are reached. Does not include items already on sale.
 
Secure Ordering & Payment Options

Payment is accepted by Credit Card (VISA or MasterCard), PayPal, Bank Deposit, Australian Money Order and cash on pick up.

For Bank Deposit, the details will be shown on your checkout screen if you select that payment method.

Lay-by

An 8 week Layby is available on purchases over $100.
The layby is to be paid off in 8 equal instalments.
A PayPal invoice will be emailed every Monday for each of the 8 weeks.
Once final payment has been made your order will be mailed. 
Your order will be cut and placed aside once your order is received, this is to ensure the availability of the stock and therefore there cannot be any cancellations or refunds.
Please do not select the Layby feature if you cannot commit to the payment plan.
If you wish to pay your layby our early just send us an email and we can send you an invoice for the balance.

Pre-Orders

We make available fabrics for pre-order that are due to arrive at a later date.
These fabrics are available in our Pre-Order category.
Only pre-order fabrics are to included on the one order, if any of our in stock fabrics are included on the same order, these will be held until the pre-order fabrics arrive and dispatched all together.
You may pay for your pre-order items in full or pay a 20% deposit with the balance payable once the fabrics have arrived. To do this please select the Pre-Order payment option at the checkout and we will email you a PayPal invoice for the 20%.

Returns & Refunds

We are happy to exchange or refund if you are not happy with your purchase. Purchaser must pay for return postage.
However if an item is faulty, the return postage will be refunded.
Please contact us to discuss before any items are returned.
 
We hope you have as much fun creating as we do too!
Thanks for visiting and happy sewing xx
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