Terms and Conditions

Terms and Conditions

These terms and conditions govern the use of fabricpixie.com.au and the purchase of any goods from it. Please read them carefully.

If you need any clarification of these terms and conditions, please contact us at [email protected]

By accessing, browsing or using this website you acknowledge and agree to be bound by these terms and conditions. Fabric Pixie reserves the right to amend or update the terms and conditions at any time without providing notice to you.


The information and ideas contained on the website are provided in good faith and, to the best of Fabric Pixie's knowledge, are accurate and current. However, Fabric Pixie does not make any representation or warranty as to the accuracy or completeness of that information or those ideas (including any information or ideas provided to this website by third party suppliers).


Copyright in this website is owned by Fabric Pixie. Material or information on the website comprises copyright material, trademarks and registered trademarks (“intellectual property rights”) which are the property of Fabric Pixie and third parties. Those intellectual property rights may only be used by you for the purposes of browsing the website and acquiring goods and services from it.

Product information and pricing

Prices of goods and services and delivery fees displayed on the website are current at the time of display.

Placing orders

Orders will not be despatched until payment in full has been received. You agree to provide Fabric Pixie with current, complete and accurate information (including your name, address, phone number email address and credit card number (where applicable)) when placing an order. Should you enter the wrong address, we will not re-send the order to the correct address at our expense.

Placement of an order by you constitutes an offer to enter into an agreement with us. We will email you an order confirmation for the sole purpose of confirming the details of your offer. Please note that our order confirmation does not constitute an acceptance of your offer.

Cancelling orders

We reserve the right to cancel orders at our sole discretion at any time. In those circumstances, we will not be held liable for any loss or damage incurred by you arising out of in connection with the exercise of these rights.


We will provide you with an estimated date for delivery of all goods. Whilst we make every effort to deliver by this time, all dates specified are estimates only. If an order does not arrive by the due date, we will lodge enquiries with the courier to ensure that delivery occurs as soon as possible.

We will not be held liable for any loss or damage resulting from late delivery. You acknowledge and agree that late delivery does not constitute a breach by us of our agreement and does not entitle you to cancel an order.

Please note that if an item has been lost in transit, we will not despatch a replacement item or refund if you have chosen regular or express post. We will place an enquiry with Australia Post and they may choose to offer compensation at their discretion. We highly recommend registered post.

Should you wish to pay for registered post all order deliveries are covered by full replacement cost through the Australia Post system. We will refund in full if an order is lost in transit where registered post is chosen. Refund will be forwarded once the claim is approved and paid for by Australia Post.

We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Returns and Exchanges

Should your goods arrive and are found to be defective or damaged, please contact us within 2 days of receiving your order. We will organise to send you a stamped, return envelope. Please return the goods to us within 7 days of receiving your return information.

All returned products must be:

  1. unused, and in original condition (that is, not cut, washed or used in any way);
  2. undamaged;
  3. returned within [14] days of delivery
Once we have inspected the goods and they are deemed to be fautly or incorrectly supplied, we will dispatch a new order immediately. Should the goods be no longer available, we will offer a replacement or refund, which ever your prefer.
We do not usually exchange for change of mind or wrong choice.
Please note that it is very important that you inspect goods as soon as they are received in order for us to refund should there be a problem.

All information suppied to Fabric Pixie will be solely used to dispatch your order and to contact you with reference to your order. Your information will never be supplied to a third party unless required by Law.


You agree to indemnify Fabric Pixie against any and all claims, loss or damage (including without limitation any claims by third parties) that it may incur arising out of or in connection with a breach of this agreement by you or any user of your account, your use of this website or the placement or transmission of any information on this website by you or any users of your account. Limitation of Liability

Fabric Pixie maximum liability in connection with any goods or services supplied to you will, to the maximum extent permitted by law, be limited to:

  1. in respect of goods, the replacement or repair of the goods, the supply of equivalent goods, the cost of replacing or repairing the goods or the cost of obtaining equivalent goods; and
  2. in respect of services, the re-supply of the services or the cost of re-supplying the services.

Fabric Pixie will not be liable for any indirect, special or consequential damage including (but not limited to):

  • any loss of use, profits, data or other intangibles, damage to goodwill or reputation arising out of or in connection with the use, inability to use, performance of failure of this website; or
  • damages for product liability, personal injury or negligence resulting from the use of goods or services supplied to you, or on behalf of you, through the website.

Applicable Law

These terms and conditions are governed by the laws of New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

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