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Now Hiring - Goonellabah, NSW - We're looking for a reliable, detail-oriented team member to join our fulfilment crew — three days a week, doing work that really matters.
A little bit about Fabric Pixie
Fabric Pixie has been one of Australia's go-to online destinations for premium patchwork and quilting fabrics since 2011. We're a family-run business based in Goonellabah, NSW, with a passionate small team who takes real pride in what we do.
We stock an extensive range of designer fabrics from world-renowned brands including Riley Blake, Moda, Tilda, Freespirit, Robert Kaufman, and Devonstone Collection — and we're known for fast, reliable dispatch and a genuine love of the craft.
Our warehouse team is at the heart of everything. Behind every order we send out is someone in Australia, or around the world, excited to start their next project — and your care and attention to detail makes that happen.
Why work with us?
Varied, hands-on work
From cutting and kitting fabric to dispatching orders and receiving new stock, there's always something different to do.
A friendly team
We're a small, family-run business and that shows in the way we work together. You'll be a valued part of the team from day one, not just another hire.
Fast-paced & purposeful
We take real pride in dispatching orders quickly. Your work directly impacts customers across Australia and around the world — that's genuinely satisfying.
Fair pay
$33.95/hr inclusive of casual loading under the General Retail Industry Award 2020, plus 12% superannuation.
Great hours
Preferred days — Monday, Tuesday, and Friday. 9am to 5pm.
Love of fabric? A big bonus
If sewing or quilting is already your thing, you'll feel right at home. If not, you'll quickly find out why so many people love it!
About the role
This is a busy, practical role covering everything from picking and packing orders to receiving new stock and helping our online customers. We do not operate a physical store front that is open to the public, this enables us to focus our efficient online service. Here's a snapshot of what you'll be doing:
Day-to-day fulfilment
- Printing and picking customer orders from our warehouse
- Accurately cutting fabric to customer specifications
- Selecting appropriate packaging for each order
- Folding and packing fabrics, bundles, kits, books, trims, and tools
- Project kitting — cutting and packaging project kits
- Creating mailing labels via Australia Post MyPost Business
- Generating address labels using Microsoft Word mail merge
- Safe handling and care of fabric at all times
- Maintenance of cutting tools including blade changes and mat care
Operations & customer support
- Contacting customers to resolve order queries via Outlook or phone
- Responding to product-related enquiries via email or phone
- Goods receiving — unpacking and checking stock against invoices
- Shelving new stock accurately
- Flagging low stock levels and discrepancies to management
- Participating in stocktakes and cycle counts
- Maintaining a clean, tidy, and safe workspace (WHS)
- Safe manual handling practices when moving stock
- Minor computer and printer troubleshooting if needed
Pay & conditions
Engaged under the General Retail Industry Award 2020.
Frequently asked questions
Do I need experience with sewing or quilting?
Not at all — it's a bonus if you do, but it's not a requirement. No sewing is required in this role, what matters most is attention to detail, reliability, and a willingness to learn.
Do I need to know how to use a rotary cutter?
Previous experience is an advantage, but full training will be provided. Accurate cutting is important to us, so we'll make sure you're confident before you work independently.
What computer experience do I need?
A solid level of computer literacy is required. You'll be using Microsoft Outlook, Microsoft Word (mail merge), and website-based order fulfilment tools. Experience with eCommerce platforms and Australia Post eParcel is an advantage.
Is this role likely to grow into more hours?
The current role is three days per week. Additional hours may become available over time based on staff leave and business needs.
Where is the role based?
Our fulfilment warehouse is located in the Goonellabah Industrial Estate, NSW. This is an on-site role — remote work is not available.
Still have a question?
Feel free to email Deanne at [email protected] before applying. We're happy to answer any questions about the role.
Ready to apply?
Send us your resume and a brief cover letter telling us a little about yourself and why you'd be a great fit for the Fabric Pixie team.
Applications close 14 June 2026 · We'll be in touch with shortlisted candidates.
